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Reviews

The Highland at Sugar House Logo


3.5

| 32 Reviews


1985 S 2100 E, Salt Lake City UT 84108

801-988-9715

http://www.highlandsugarhouse.com


See why our residents are raving! Our Salt Lake City, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Highland at Sugar House Apartments in Salt Lake City, Utah today.


Reviews List

M

I’m renewing here soon after really liking the place over this last year! I got a year of school left and this place has been great through it. Management as well has been really friendly and responsive with anything I’ve needed!

Mik West

September 30, 2026

V

I submitted a maintenance request for a leaking sink, and the team fixed it within two hours. The techs Jose & Jason were very polite, cleaned up after themselves, and made sure everything worked before leaving. Excellent service!

Vanessa Hatch

August 06, 2026

G

The two girls helping me with all of my move in (Addyson & Sheyla) were super sweet & answered all of my questions very kindly!!! I’ve lived in a few different apartment complexes & by far this has been the easiest process & easiest I’ve ever been able to get a hold of someone!

Grace H

June 30, 2026

K

Definitely not worth staying here simply because of how long it takes management to resolve issues or comply with contractual agreements. When my friend moved out, she had to leave a 1-star review to get a response and heard back within 10 minutes. Because they said they'd give her the check, she deleted the review. Then they ghosted her, yet again. Until finally management said they'd meet up with her at work to give her the check because the check previously sent "got lost in the mail"- she didn't hear back again. She continued following up, no reply. She has still not received a follow up from management but luckily discovered the check in the mail. It took 3 months for her to receive her deposit back. It seems unlikely that she would have received her deposit back had she not sent 10+ emails about it. Pros- it's in a good area, they've updated a few of the apartments, and handled the boxelder bug invasion after multiple attempts of contacting management. Cons- unfortunately, leaving 1-star reviews seems to be the only way to get a response from management.

Keanne Murray

June 20, 2026

K

My friend still hasn't gotten her deposit back. Definitely not worth staying here simply because of how long it takes management to resolve issues or comply with contractual agreements. She had to leave a 1-star review to get a response and heard back within 10 minutes. Because they said they'd give her the check, she deleted the review. They've ghosted her, yet again. Unfortunately, leaving 1-star reviews seems to be the only way to get a response from management. I'd be happy to remove the review once she gets the actual deposit back.

Keanne Murray

June 20, 2026

P

I have to say trying to find the right apartment is tough, let alone the right PropertyManager! But Sheyla, the Property Manager at The Highland at Sugar House made the process so easy, and though we aren't getting this apartment, I have to say that she was so kind, insightful and just made me wish she was my current Property Manager! Then I would not be moving. She just made the entire experience amazing! She would have been the best to work with! I know whoever does get the apartment and gets to move in, will love working with her and love the Property as well!

Patricia Gagliardi

March 24, 2026

A

These apartments are nicely kept and the tour was great!

Allison Yates

February 05, 2026

W

The management is fantastic; they were so helpful in answering all my questions. Plus, it’s conveniently located, just a short 5-minute drive from the freeway. And there are plenty of great restaurants and fast food spots nearby.

Wasim Shaikh

February 04, 2026

e

Ever since the New management has been in the community has been so much better Sheyla is amazing!!! They are very responsive and fast when it comes to getting things fixed! It is also super affordable and is located in a good area!! I’m pretty close to many things! Love love love this place

emily meza

February 04, 2026

E

Eric Reardon

January 07, 2026

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